Terms of service

Welcome to ZenPaws. These Terms of Service (“Terms”) govern your use of the ZenPaws website and your purchase of products from our store.

By accessing or using our website, you agree to these Terms. If you do not agree with them, please do not use our website or purchase our products.

1. Use of Our Website

You agree to use the ZenPaws website only for lawful purposes and in accordance with these Terms.

You must not use our website to interfere with its operation, attempt to gain unauthorized access, distribute harmful software, or engage in activity that could harm ZenPaws or other users.

2. Products

We make reasonable efforts to display our products, descriptions, images, and pricing as accurately as possible. However, colors and product appearance may vary depending on your device or screen.

Product information, availability, pricing, and descriptions may change at any time without notice.

We reserve the right to discontinue products or limit quantities when necessary.

3. Orders

When you place an order through ZenPaws, you are submitting a request to purchase the products in your cart.

We reserve the right to accept, decline, or cancel an order when necessary, including when a product is unavailable, pricing information is incorrect, or we suspect fraudulent or unauthorized activity.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method.

Please review your order carefully before completing your purchase.

4. Prices and Payments

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed when your order is placed, except in cases of obvious pricing errors.

You agree to provide accurate and current billing and payment information when placing an order.

Applicable taxes and shipping charges may be added to your order at checkout.

5. Shipping and Delivery

Shipping options, costs, and estimated delivery times are displayed during checkout.

Delivery dates are estimates and are not guaranteed. Delays may occur because of shipping carriers, weather, customs, or other circumstances outside our control.

Once an order has been shipped, customers may be provided with tracking information when available.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review that policy before making a purchase. Customers must contact ZenPaws before sending a product back.

7. Product Use and Pet Safety

ZenPaws products are intended for use as described on their individual product pages and packaging.

Pet products should be used responsibly and according to the manufacturer’s instructions.

For products intended for consumption, customers should review the ingredients, feeding instructions, and warnings before giving them to a pet.

ZenPaws products are not intended to diagnose, treat, cure, or prevent any disease or medical condition unless expressly stated by the manufacturer and permitted by applicable law.

If you have concerns about your pet’s health or whether a product is appropriate for your pet, consult a qualified veterinarian.

8. Intellectual Property

All original content on the ZenPaws website, including our name, logo, branding, text, graphics, and other materials, belongs to ZenPaws or is used with permission.

You may not copy, reproduce, modify, distribute, or use our content without permission.

Product names, trademarks, logos, and other materials belonging to third parties remain the property of their respective owners.

9. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

ZenPaws is not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how information may be collected, used, and handled.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

11. Errors and Changes

We may occasionally have errors or inaccuracies involving product information, pricing, promotions, availability, or shipping information.

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

We may also update these Terms from time to time. The most current version will be posted on this page.

12. Disclaimer

Our website and its content are provided for general informational purposes.

To the extent permitted by applicable law, ZenPaws makes no guarantees that the website will always be available, uninterrupted, or error-free.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

13. Limitation of Liability

To the fullest extent permitted by applicable law, ZenPaws will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of products.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

14. Governing Law

These Terms will be governed by the applicable laws of the jurisdiction where ZenPaws operates, without regard to conflict-of-law principles.

Any disputes will be handled in courts with appropriate jurisdiction, unless applicable law requires otherwise.

15. Contact Us

If you have questions about these Terms, please contact us:

ZenPaws
Email: taylorbas94@gmail.com